Cancellations and Refunds
Cancellations
We do not offer any order cancellations. Once your order is placed on the website and if you have paid for that, the action can't be reversed. The placed order can't be cancelled.
Return Policy
We do not offer any returns under our return policy. In case of any queries you can reach out to us at cutestationery.in@gmail.com
Exchange and Refunds
We do not offer exchange/ refund unless the product is damaged.
To start an exchange/ refund process, you can email us at cutestationery.in@gmail.com or you can reach out on our whatsapp number +91 8769245627
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In case if the product you have order is damaged, we can offer exchange/ return, but only if you have an opening video (unboxing video) of the package. The exchange/ refund request should be sent within 2 days to the day you have received the parcel.
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To our best practice, we generally return the amount of the damaged product as it saves time and communication expenses (shipping expenses).